I ordered a leather and metal replica. The item arrived in the designated time. When I opened the package, I found the leather portions of the item completely covered in white mold. I contacted SwordsDirect by phone and left a voice mail explaining the situation. I...
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I liked
  • Fast shipment
  • Good price
  • Easy to order
I didn't like
  • Terrible customer service
  • 2 days before sending return label
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Ordered a sword from Swordsdirect (shipped by NGW, inc.) for a family member for Christmas. I recieved it around the first of December but did not present it until Christmas day. The Family member didnt like it, saying it was too dark, but would like another one. Their...
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